Houston Water Damage Guide, From a Harvey Survivor
What I learned after $47,000 in damage and 8 months of insurance fights
Read the Emergency Flood Guide
Why I built this site
I'm Marcus Chen, a software engineer. In 2015 I bought a 1960s bungalow in The Heights, one of Houston's oldest and most beloved neighborhoods. Two years later, Hurricane Harvey arrived with 3 feet of water.
The total water damage came to $47,000. Insurance covered $19,000, after 8 months of fighting. I hired contractors who weren't qualified, signed contracts I didn't understand, and spent nights reading insurance claim forums trying to understand my rights.
This site exists so you don't have to do the same. It is not a contractor directory. We don't sell leads. It is what I wish I had in August 2017.
Read the full story →Core Guides
Everything you need to know about property restoration in Houston
Water Damage Restoration
Complete guides on water damage restoration: costs, emergency steps, and what to expect from contractors.
Read the guide →Mold Removal
How to detect, remediate, and prevent mold in Houston's humid climate. What mold contractors don't tell you.
Read the guide →Flood Cleanup
What to do immediately after a flood. Cleanup steps, mold timelines, and how to document damage properly.
Read the guide →Insurance Claims
How to navigate homeowner insurance claims in Texas. Your rights, common mistakes, and how to appeal a lowball offer.
Read the guide →Featured Articles
The most important reads for Houston homeowners
What to Do When Your House Floods in Houston: A Step-by-Step Emergency Guide
Your Houston home just flooded. Here is exactly what to do in the first 24 hours, from shutting off utilities to documenting damage for your insurance claim.
Read article →Cost GuideWater Damage Restoration Cost in Houston: 2025 Pricing Guide
Real Houston pricing data for water damage restoration. Average costs, cost factors, hurricane surge pricing, and a free interactive calculator to estimate your specific situation.
Read article →GuideHow Long Does Water Damage Restoration Take in Houston?
A detailed timeline for water damage restoration in Houston, including why Houston's humidity and pier-and-beam construction make drying take longer than national averages.
Read article →Insurance GuideDoes Homeowners Insurance Cover Water Damage in Houston?
A Texas-specific guide to what homeowners insurance covers for water damage in Houston, including hurricane deductibles, TDI regulations, and the critical difference between water damage and flood damage.
Read article →Insurance GuideWater Damage vs. Flood Damage Insurance in Houston: What Every Homeowner Must Know
The critical difference between water damage and flood damage coverage in Houston, including FEMA flood zones, NFIP flood insurance, and why this distinction can mean the difference between a paid claim and financial ruin.
Read article →Insurance GuideShould I Use My Insurance Company's Recommended Contractor in Houston?
Your rights under Texas law when choosing a water damage restoration contractor, the conflicts of interest in insurer-recommended contractor programs, and how to protect your interests.
Read article →Why Houston Is Different
Four factors that make water damage in Houston more complicated than anywhere else
June through November
Hurricane Season
Houston sits in the Gulf Coast hurricane corridor. Harvey was a Category 4 storm that dropped over 60 inches of rain. Preparing before the storm is not optional.
90%+ relative humidity
Year-Round Humidity
Houston's humidity means mold can begin growing on wet surfaces in as little as 24 to 48 hours. Every water damage job is also a race against mold.
Texas-specific foundation issue
Expansive Clay Soil
Houston's clay soil expands when wet and contracts when dry. This causes foundations to shift, which can compound water damage with structural cracking.
FEMA flood zones throughout the city
Bayou Flooding
Houston's bayou system runs through residential neighborhoods. Proximity to a bayou can quadruple your flood risk, and many homeowners don't know they're in a flood zone.